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Privacy policy
Last updated: 12/06/2025
In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and the applicable legislation in Italy, users are hereby informed about the processing of their personal data through this website.
1- Data Controller
Data Controller: Nelisabeth Mendez
Project / Platform: Kalnea
VAT Number (Partita IVA): 12646320965
Email: info@kalnea.com
Country of activity: Italy
Type of activity: Airport coordination services, Meet & Greet, and personalized logistics assistance.
The Data Controller operates as a freelance professional and is responsible for the processing of personal data collected through this website.
2- Personal data collected
Through this website, the following categories of data may be collected:
- Name and surname
- Company or agency name (if provided by the user)
- Email address
- Phone number
- Messages sent via forms or direct messaging
- Technical data (IP address, browser, operating system, device)
No sensitive data or financial data are collected.
3. Purpose if processing
Personal data are processed exclusively for the following purposes:
- Responding to information requests
- Managing service requests
- Contacting the user for professional purposes
- Managing bookings and coordination via direct contact
- Fulfilling legal obligations
Data are not used for advertising purposes nor for automated commercial management by third parties without explicit prior consent.
4. Legal basis for processing
Processing is based on:
- The user’s free and informed consent
- The performance of pre-contractual measures requested by the data subject
- Compliance with legal obligations
- The legitimate interest of the Data Controller solely to ensure the proper functioning and security of the websitePR).
5. Data retention
Personal data shall be retained only for the time strictly necessary to fulfill the purposes for which they were collected and to comply with tax and accounting obligations established by Italian law. Once the purpose has been fulfilled and legal retention periods have expired, the data will be permanently deleted.
6. Data recipients
Data shall not be disclosed to third parties, except for:
- Technical service providers (hosting, email services, website maintenance)
- Fulfillment of legal obligations before competent authorities
Under no circumstances will the data be sold or transferred for commercial purposes.
7. User rights
Users may exercise the following rights at any time:
- Access
- Rectification
- Erasure
- Restriction of processing
- Data portability
- Objection
Requests may be sent to: info@kalnea.com. A response will be provided within a maximum of 30 days.
8. Cookies policy
This website uses technical cookies necessary for its proper functioning and, in the case of third-party service integration, third-party cookies.
What are cookies?
Cookies are small text files stored on your device when you visit a website.
Types of cookies used:
- Technical cookies: necessary for navigation and proper operation of the site.
- Third-party cookies: generated by integrated external services (e.g., messaging buttons, maps, technical plugins, or social networks).
Kalnea does not use profiling or advertising cookies.
Cookie management:
Users may allow, block, or delete cookies through their browser settings at any time. Continued use of the website implies acceptance of the use of cookies under this policy.
9. Third-party content and social network
This website may include embedded content from third parties (e.g., WhatsApp, maps, videos, or social networks). These services may collect data in accordance with their own privacy policies.
Kalnea is not responsible for the processing carried out by such external platforms.
10. Security measures
Appropriate technical and organizational measures are adopted to ensure the security, integrity, and confidentiality of personal data.
11. Policy Amendments
Kalnea reserves the right to amend this Privacy Policy to reflect legislative, technical, or functional changes. Amendments shall become effective upon publication on this page.
12. Applicable law
This policy is governed by Italian law and by the European Union General Data Protection Regulation (GDPR).